It literally pays to be a fly on the wall!”
Don’t you want to know what your customers are saying about you? Well, you should! Online reviews left by customers are making and breaking businesses every day—often without the business owner even knowing about it.
Hearing what your customers have to say about you allows you to do a number of things other business owners can’t do, such as:
Is your business getting negative online reviews from time to time? Up until now, there hasn’t been much you could do about getting a bad review. Our proprietary software provides a solution that overcomes the vastness of the web and allows you to know—right away—what your customers are saying about your business every single day.
Already have a four- or five-star reputation online? Fantastic! Then it’s critical to protect your good reputation and the business that comes with it—because even a single bad review can be costly, causing prospective customers to move on to a competitor. Monthly review monitoring allows you to make sure the reviews that come in across the web for your business are consistent with your good reputation and sends you an immediate alert when a negative review comes in so you can deal with it quickly and effectively before it does further damage to your business.
We monitor up to 20 relevant review sites for reviews your customers leave on the web and send you an email alert whenever anyone posts any review—positive or negative—about your business. We also send you a monthly report with your reputation score that calculates the number of five-star reviews you need to create or sustain a five-star reputation on the web.
We recommend that businesses with limited budgets start with the Local Listings Setup and add on programs as their business grows, while companies who want to dominate their local market quickly or repair a bad reputation start with our comprehensive Dominate Your Market Program. Refer to Wikipedia for more on Reputation Marketing.